Example University
Timetable Balanced Scorecard
Hello Ben
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Key metrics
Student experience
Average days on campus
3.6
3.9
3.1
3.1
2.5
0
target 2.5
target 3
target 2
target 3
target 2.25
5
Student experience
Number of post-publication changes
500
120
135
85
75
0
target 350
target 100
target 80
target 75
target 90
600
Staff experience
Percentage of staff with one research day
95%
94%
97%
93%
99%
0%
target 100%
target 100%
target 100%
target 100%
target 100%
100%
Space utilisation
Booked frequency, preferred hours
55%
55%
60%
70%
50%
0%
target 70%
target 70%
target 75%
target 65%
target 75%
100%
All metrics – status
Student experience
Staff experience
Resource efficiency
- At or above target performance
- Within 10% of target performance
- Well below target performance